In addition to staff training and personal safety education, LTD invests in safety features at stations, like energy efficient LED lighting and monitored security cameras that identify opportunities to proactively intervene. 

Together, we’re making LTD buses, stations, and stops a safe and comfortable place for everyone.

The information below is for passengers. Drivers should read our sharing the road page to learn more about BAT lanes.

safety officer sitting with passenger at a bus stop

LTD is a Safe Place

LTD is proud to be part of the Safe Place Program , a national network of safe spaces where youth in crisis can go to get immediate help. In addition to LTD buses and stations, other Safe Places include youth-friendly businesses, schools, fire stations, libraries, and other public locations that display the distinctive yellow and black Safe Place sign.

All LTD buses are designated Safe Places, and bus operators, public safety officers, and customer service representatives are trained to assist get connected with Looking Glass Community Services Station 7 for support.

Be Seen. Be Safe.

Be safe and help our bus operators and other drivers see you when it’s dark, foggy, or raining by following these tips:

Night Stop

Night Stop allows passengers to get dropped off at any safe point along a bus route, even if it’s not a regular stop. This service is available after 7 p.m. on all bus routes except EmX. 

bus driving along a road at sunset

How to Request a Night Stop

  1. Tell the bus operator where you want to get off when you board. 
  2. Remind them a block away from your stop. 
  3. The bus operator will then drop you off at the safest place near your requested location.
  4. Exit the bus through the front doors.

Travel Training

In partnership with Alternative Work Concepts , LTD offers free one-on-one training to help older adults and people with disabilities learn to ride the bus independently.

people waiting to get on a bus

Travel training covers how to:

  • Interact with the bus operator
  • Pay fare with a tap card
  • Find a seat on the bus
  • Pull the cord when reaching your destination
  • Safely cross the street and be aware of your surroundings

How Travel Training Works

  1. Contact us to confirm that you qualify for the free Travel Training program and to schedule an appointment with a travel trainer.
  2. The travel trainer will talk to you about your individual needs and develop a multi-phase training plan with you.
  3. In the first phase, a travel trainer will work with you one-on-one to show you how to get from Point A to Point B on the bus, and how to get home again. They’ll use destinations important to you, such as going from your home to your doctor’s office, to work or school, or to a store.
  4. Once you start to get more comfortable and confident, the travel trainer will let you lead the way in phase two. The travel trainer is there to support you, and you’ll be doing everything on your own as the trainer observes.
  5. The final phase is optional. Once you feel confident riding independently, you have the option to have a trainer shadow you. The trainer can observer you on one or more trips, either on the bus or from another vehicle, making sure that you get to your destination.