Accessible Boarding

At Lane Transit District, every bus is equipped with a boarding ramp. Our low-floor buses can “kneel” or lower the first step closer to the curb for easier boarding.  These features are available to anyone, and is an important feature when using a mobility device or experiencing difficulty climbing steps. Ask the bus operator for assistance.

Priority Seating & Securement Areas

Priority seating is available on every bus, located just inside the front door and including the first set of forward-facing seats. These seats are reserved for older adults and people with disabilities.

Securement areas are located on board with room for two mobility devices. Please note that rear-facing bays are located in the EmX buses that do not require securement. One of the bays on the EmX bus is either rear-facing or forward-facing with securement, so if you are uncomfortable facing the rear of the bus, just ask the operator for securement assistance in the forward-facing bay.

On-Bus Audio Announcements

Automated audible announcements are made at major stops and transfer points and on-board reader boards also provide location information. Bus operators also can be asked to let you know when the bus is approaching your stop. The reader board also displays when a stop has been requested.

Mobility Devices

Lift Training

If you use a mobility device and are new to the system or using a new mobility device, LTD can help you practice boarding in a private setting at a time and place convenient to you. Call LTD’s Customer Services to arrange an appointment to have a bus and an operator trainer travel to a location convenient to you.

Taking your mobility device on the bus is easier than you think.  Each bus operator is trained to assist you with securing your mobility device. Here are a few simple tips to follow when riding with your mobility device:

• Wait in View:  Wait in the middle of the bus stop where the driver can see you clearly. If you need to use the ramp or lift, hold up one hand and make an "L" shape for the driver to see as the bus approaches.
• Find Priority Seating and Securement Areas:  Once on board, look for the priority seating area near the front of the bus. Two secure seating areas are provided for mobility devices.
• Request a stop: To alert the driver of your stop, simply press the marked signal button located conveniently next to your mobility device.  This will ensure that the operator will stop in a location that is suitable for mobility devices.
• Exit the bus:  When the bus stops, the operator will assist with disengaging the securement from your mobility device and deploy the ramp for you.

In addition to mobility device securement, LTD offers a shoulder belt (upon request) for additional safety.

NOTE FOR SCOOTER USERS:  The low-floor, three-wheeled scooters are very difficult to secure while occupied and may tip when the bus rounds a corner.  LTD asks that if you can transfer to a seat, that you do so for your own safety.

Securement Straps

Securement straps can be installed on most mobility devices to aid the bus operators in locating the safest, most appropriate securement location, and to speed up the securement process.  The securement straps are provided free of charge through the LTD Customer Service Center at Eugene and Springfield Stations.

EmX Accessibility

EmX vehicles are designed to make boarding faster and easier for everyone.

Design features include:

• Accessible stations

• Station platforms at the same height as the vehicle
• Ramps to bridge the gap between the vehicle and the platform
• Two wheelchair bays are located at the front of each vehicle. Priority for front seats is given to seniors and people with disabilities.

Riding EmX Using a Mobility Device

• Enter and exit through the middle door.

• Let the operator know if you will need the ramp when boarding and deboarding.
• Board the vehicle and position yourself in the wheelchair bay.
• Securement in the forward-facing bay can be accomplished independently or with the assistance of the operator. There is a passive securement system for the rear-facing bay.
• An announcement will keep you informed as you approach each station, including which side of the vehicle to exit.
• If you are unable to push a stop button or pull the cord to request a stop, tell your operator.
• Need training or want to practice boarding the EmX vehicle? Contact Alternative Work Concepts at 541-345-3043.