Pets

Small pets traveling on LTD must be kept in an approved pet carrier while on LTD property and buses. The carrier must be rigid, fully enclosed, and fit on your lap or under your seat on the bus. If you have questions about your pet carrier please contact Customer Service at 541-687-5555.

We Welcome Trained Service Animals on the Bus

Service animals that have been trained, or are in training to perform a specific task to assist with a disability are welcome aboard. Under the Americans with Disabilities Act, LTD can ask if your animal is a service animal, and what task your animal has been trained to perform for you. Your animal must:

• Be individually trained to do work or perform a task related specifically to your disability;
• As required by law, be licensed/registered with the city and/or county in which the animal resides as proof of vaccination and ownership. Licensing tags must be available with your animal;
• Be on a leash, under voice command if your disability prevents the use of a leash, or be in a container (birds, reptiles, amphibians, and rodents must be kept within an enclosed carrier or container);
• Be under your control so as not to present a threat to the safety of other passengers, services animals, or LTD employees;
• Lay at your feet or in your lap, but not in the aisle or on a seat;
• Not act aggressively toward or interact with other people or other animals;
• Not interfere with the work of other service animals; and
• Be reasonably clean and groomed.

Making Boarding with a Service Animal Easier with the Paw Print Program

By visiting the Eugene Station or Springfield Station Customer Service Center , riders with service animals can get a voluntary paw print on their rider card, allowing for faster boarding.