Emergency Ride Home FAQs

One of the main reasons many people drive alone to work is the security of having a car available to them in case of an unexpected emergency. By providing a free Emergency Ride Home, we can increase the number of people in our community who will carpool, vanpool, take a bus, ride a bike, or walk to work.

The ERH program is offered by Lane Transit District through its Employer programs.  Funding for the program is provided by regional jurisdictions, as well as with state and federal funds.

In order for employees to receive ERH program benefits employers must:

1. Fill out an ERH program agreement.
2. Designate an Employee Transportation Coordinator (ETC) at their worksite to act as a liaison between Lane Transit District and the employees of the worksite. 
3. Employees need to create an account at GetThereOregon.org, the state-wide rideshare database.
4. Should an employee experience a qualified emergency on a day that they have commuted without their car, they simply access the Emergency Ride Home program in Get There.

If an employee experiences a qualified personal or family emergency on any day that they have commuted to work without a car:

1. Log into your account at GetThereOregon.org
2. Click on Programs > Rewards > Emergency Ridge Home to redeem the voucher
3. Enter the information requested, and prints the voucher
4. Contact one of the taxi providers listed
5. Give the taxi driver the completed voucher
6. That’s it! The taxi company will invoice LTD directly.

• Personal or family illness, injury, or other emergency
• Home or property is damaged by fire, burglary, or similar emergency
• Carpool/vanpool driver has an emergency and has to leave early, leaving you stranded
• Unscheduled overtime (with supervisor's signature on the ERH voucher)

• Ride to work
• Personal errands or scheduled appointments
• Scheduled overtime or business-related travel
• Working late without supervisor's approval
• Missed carpool/bus
• Inclement weather
• Personal vehicle or bicycle failure

To be eligible for ERH benefits, an employee must:

• Work for a participating employer.
• Be registered in the GetThereOregon.org online database.
• Have traveled to work by means other than driving alone on the day when the emergency ride is requested.

Any employer interested in the program can register here or call Lane Transit District at (541) 682-3213. Employees only need to register and have an active account at GetThereOregon.org.

Check our list of registered employers.

You are eligible for up to four emergency rides home during a calendar year. 

• If you use all of your vouchers, you will need to wait until the next calendar year to receive additional vouchers. 
• Vouchers are not transferable
• A voucher must be used for every ride. 
• Lost vouchers will not be replaced.
• Unused vouchers do not carry over to the next year.